Customer Service
What can Clockwork do for you:
- Work with clients to learn detailed knowledge of your business and household.
- Issuing Certificates of Insurance within one business day of request.
- Reviewing every policy, renewal, and endorsement that the carrier creates to ensure accuracy and completeness.
- Explaining renewal options and offering enhanced coverages that may be available.
- Being available whenever the client's situation changes.
- Answering any questions on coverages, premiums, payment options and more.
- Helping the client report losses and staying on top of client in-process claims to be sure they are paid correctly, and that the insured understands and feels well-served by the claims process.
Reporting a Loss:
You can report a loss to us during our business hours by phone or in-person. If you would prefer to report a loss after business hours directly to the carrier, insurance company site-reporting addresses are shown below. Either way you choose to report a loss, we will be aware of it and will be happy to stay in touch with you to ensure you are comfortable with the adjustment and settlement of the loss.
Carrier Contact Information

American Modern
Customer Service: 800-375-2075
Claims: Start Your Claim Here
Website: Visit Company Website

Distinguished
Customer Service: 888-355-4626
Claims: Start Your Claim Here
Website: Visit Company Website

Jewelers Mutual
Customer Service: 800-558-6411
Claims: Start Your Claim Here
Website: Visit Company Website

LA Citizens
Customer Service: 888.568.6455
Claims: Start Your Claim Here
Website: Visit Company Website

Lavalier
Customer Service: 855-477-6687
Claims: Start Your Claim Here
Website: Visit Company Website

Progressive
Customer Service: 800-776-4737
Claims: Start Your Claim Here
Website: Visit Company Website

Selective Flood
Customer Service: 866-455-9969
Claims: Start Your Claim Here
Website: Visit Company Website

The Hartford
Customer Service: 800-243-5860
Claims: Start Your Claim Here
Website: Visit Company Website

Travelers
Customer Service: 800-252-4633
Claims: Start Your Claim Here
Website: Visit Company Website

US Assure
Customer Service: 800-800-3907
Claims: Start Your Claim Here
Website: Visit Company Website

West Bend
Customer Service: 877-922-5246
Claims: Start Your Claim Here
Website: Visit Company Website

Wright Flood
Customer Service: 877-976-2111
Claims: Start Your Claim Here
Website: Visit Company Website

Zurich
Customer Service: 41-44-625-2525
Claims: Start Your Claim Here
Website: Visit Company Website