2329 Severn Ave. Suite 200
Metairie, LA 70001

Fax: 504-262-8249


Business as usual –remotely.

As we continue to closely monitor ongoing developments of the Coronavirus (COVID-19), our primary focus is on the safety and well-being of our employees, customers, and communities. Given the current situation, we would like to update you on Clockwork Insurance Services, and also assure you of our ability to serve you without any disruption to your business.

As we all navigate through this unprecedented situation, and out of an abundance of caution, we have taken the following actions:

• Instituted a travel quarantine for all employees for an indefinite period of time.

• Deployed our comprehensive Business Continuity Plan to ensure our employees, processes, partners and technologies remain capable of providing reliable, uninterrupted service to you.

• Provided employees with the technologies needed to work remotely and conduct meetings via phone or reduced the density in our offices to 1 person for an indefinite time.

We continue to monitor the situation and evaluate additional measures to support our customers, employees and communities. Please contact us as you normally do for any of your insurance needs. Remember we are all in this together and will get through this together. Be well and be kind!

Best Regards,
Charlotte McFarland and Mark Dufour


For information on Jeweler Prepardness regarding the COVID-19 pandemic, click here!

Commercial Jewelry, Business, and Personal Insurance in Metairie, LA and Lafayette, LA

Locally owned and operated, Clockwork Insurance Services has delivered quality insurance solutions to individuals in Louisiana, Indiana, and Tennessee, specializing in Fine Art, Commercial Jewelry, and General Liability insurance coverages. Our team of experienced insurance professionals is committed to helping you find a policy that fits your needs. We focus on providing individualized attention and exceptional customer service to create an experience that’s difficult to find in today’s market. At Clockwork Insurance Services, we’ll work with you to ensure that you and those you care about most are protected.

Clockwork Insurance Services is an Independent Insurance agency serving clients in Alabama, Arkansas, Louisiana, Indiana, Mississippi, Oklahoma, Tennessee and Texas with a focus on jewelers block, fine arts, medical malpractice and personal jewelry. While we focus on these specialties, Clockwork Insurance is a full service property and casualty insurance agency.


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Meet Our Team

Charlotte McFarland
Charlotte McFarland

Agency Principal

Mark Dufour
Mark Dufour

Agency Owner

Sabrina Hernandez
Sabrina Hernandez

Agency Manager

Denise Sweet
Denise Sweet

Commercial Lines Account Manager


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