Customer Service

What can Clockwork do for you:

  • Work with clients to learn detailed knowledge of your business and household.
  • Issuing Certificates of Insurance within one business day of request.
  • Reviewing every policy, renewal, and endorsement that the carrier creates to ensure accuracy and completeness.
  • Explaining renewal options and offering enhanced coverages that may be available. 
  • Being available whenever the client's situation changes.
  • Answering any questions on coverages, premiums, payment options and more.
  • Helping the client report losses and staying on top of client in-process claims to be sure they are paid correctly, and that the insured understands and feels well-served by the claims process. 

 

Reporting a Loss: 

You can report a loss to us during our business hours by phone or in-person. If you would prefer to report a loss after business hours directly to the carrier, insurance company site-reporting addresses are shown below. Either way you choose to report a loss, we will be aware of it and will be happy to stay in touch with you to ensure you are comfortable with the adjustment and settlement of the loss. 

Carrier Contact Information

American Modern

American Modern

Customer Service: 800-375-2075

Claims: Start Your Claim Here

Website: Visit Company Website

Attune

Attune

Customer Service: 866-391-9675

Claims: Start Your Claim Here

Website: Visit Company Website

AXA-XL

AXA-XL

Customer Service: 800-665-2222

Claims: Start Your Claim Here

Website: Visit Company Website

Berkley

Berkley

Customer Service: 203-629-3000

Claims: Start Your Claim Here

Website: Visit Company Website

Chubb

Chubb

Customer Service: 800-252-4670

Claims: Start Your Claim Here

Website: Visit Company Website

Distinguished

Distinguished

Customer Service: 888-355-4626

Claims: Start Your Claim Here

Website: Visit Company Website

Hanover

Hanover

Customer Service: 800-628-0250

Claims: Start Your Claim Here

Website: Visit Company Website

ICAT

ICAT

Customer Service: 866-789-4228

Claims: Start Your Claim Here

Website: Visit Company Website

Jewelers Mutual

Jewelers Mutual

Customer Service: 800-558-6411

Claims: Start Your Claim Here

Website: Visit Company Website

LA Citizens

LA Citizens

Customer Service: 888.568.6455

Claims: Start Your Claim Here

Website: Visit Company Website

Lavalier

Lavalier

Customer Service: 855-477-6687

Claims: Start Your Claim Here

Website: Visit Company Website

Lockton

Lockton

Customer Service: 913-652-7500

Claims: Start Your Claim Here

Website: Visit Company Website

LWCC

LWCC

Customer Service: 800-519-7787

Claims: Start Your Claim Here

Website: Visit Company Website

Markel

Markel

Customer Service: 800-362-7535

Claims: Start Your Claim Here

Website: Visit Company Website

NFIP

NFIP

Customer Service: 800-468-3466

Claims: Start Your Claim Here

Website: Visit Company Website

Progressive

Progressive

Customer Service: 800-776-4737

Claims: Start Your Claim Here

Website: Visit Company Website

Selective Flood

Selective Flood

Customer Service: 866-455-9969

Claims: Start Your Claim Here

Website: Visit Company Website

The Hartford

The Hartford

Customer Service: 800-243-5860

Claims: Start Your Claim Here

Website: Visit Company Website

Travelers

Travelers

Customer Service: 800-252-4633

Claims: Start Your Claim Here

Website: Visit Company Website

US Assure

US Assure

Customer Service: 800-800-3907

Claims: Start Your Claim Here

Website: Visit Company Website

West Bend

West Bend

Customer Service: 877-922-5246

Claims: Start Your Claim Here

Website: Visit Company Website

Wright Flood

Wright Flood

Customer Service: 877-976-2111

Claims: Start Your Claim Here

Website: Visit Company Website

Zurich

Zurich

Customer Service: 41-44-625-2525

Claims: Start Your Claim Here

Website: Visit Company Website