About Clockwork Insurance Services

In 1930, William C McFarland established what would become Clockwork Insurance Services in the heart of New Orleans, Louisiana. He and his team were focused on providing excellent customer service and tailored insurance solutions for clients in the greater New Orleans area. These areas of focus remained paramount for William’s son, Charles McFarland, who took over the agency from his father, and they have become the pillars of Clockwork Insurance, which is now owned and operated by Charles’s daughter, Charlotte McFarland, and her husband Mark Dufour.

Through three generations, we have remained focused on earning your business by first earning your trust. We are committed to continually improving our product knowledge and staying abreast of changes within the industry in order to offer specialized solutions for each client. We value reliability, efficiency, and discretion to maintain our client’s confidence.

From our beginnings in New Orleans, our market access has expanded to include twenty-two states. Our home office is located in Metairie, Louisiana, and we have producers and customer service representatives in Wisconsin and Missouri. Though our clientele has grown, we pride ourselves in remaining a small-business at heart, which is why our priority is to get to know you on a one-to-one level in order to understand your needs and recommend solutions. Our team  is ready to receive your call or email, and we look forward to the opportunity to serve you!

Over the years, our business has grown to offer stellar policy options from some of the top carriers in the insurance industry. We specialize in:

However, we also offer numerous other types of insurance policies such as homeowners, auto, renters and standard commercial insurance options. We are licensed to quote, sell, and service policies on locations in the following states:

  • Alabama
  • Arizona
  • Arkansas
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Mississippi
  • Missouri
  • New York
  • North Carolina
  • Oklahoma
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Wisconsin

Even though we handle insurance in many states, we remain a small-town business at heart. We’re rooted in our community, and we know our neighbors. That’s why our priority is to get to know our customers on a one-to-one level. This helps us better understand your insurance needs, recommend solutions designed for your benefit and earn your trust.